Color imageCLASS MF753Cdw needs to awake with print job

[charnlar]

I have a Color imageCLASS MF753Cdw printer connected wirelessly to my in-house network.  If I am in another room and send a print job to the printer, i first have to walk into the room, wake it up, go back to my computer and send the print job.  It would be my expectation that the mere task of sending a print job to the printer would "wake it up" and print the job.  Is there a setting which either allows this to happen, or maybe even disables the "sleep mode" that would allow me to send a job to the printer without having to wake it up first?

[shadowsports · Accepted solution]

Greetings,

I have both of my lasers connected wirelessly to different networks.  Both sleep after a few minutes.  However, both of my devices wake and print when a job is sent.  

Does your printer have a static IP assigned?

Tell us more about your wireless network?  Hardware, brand and model, etc.  Also, are you using the printer with Windows, Mac or the Canon print app on a mobile device?

[shadowsports · Accepted solution]

Greetings,

I have both of my lasers connected wirelessly to different networks.  Both sleep after a few minutes.  However, both of my devices wake and print when a job is sent.  

Does your printer have a static IP assigned?

Tell us more about your wireless network?  Hardware, brand and model, etc.  Also, are you using the printer with Windows, Mac or the Canon print app on a mobile device?

[charnlar]

my wireless connection is provided by Comcast.

Model:CGM4981COM

Vendor:Technicolor

Hardware Revision:2.0

Serial Number:368930042382102254

Processor Speed:1503 MHz

DRAM Total Memory:1024 MB

DRAM Used Memory:985 MB

DRAM Available Memory:39 MB

Flash Total Memory:2048 MB

Flash Used Memory:156 MB

Flash Available Memory:1892 MB

Not a static IP address, but with the nature of IP addresses and lifetime, the printer is always on, and even if i turn it off and back on again, it will retain the same address unless it is off for over a week.  all devices are connected to my private network via this router.

Computer is a Dell all-in-one, but also print to it via a lenovo laptop and iPad.  PC's are Windows 11 OS and the iPad is OS 16.x.

Sometimes it DOES wake the printer but if it does not, i have to wake it manually.  otherwise when i send the print job and it does not wake, i manually wake it but then have to resend the print job since it is not "queued" waiting for the printer to receive it.  I have not been able to tell what is different between when it does "wake" and when it does not.

[shadowsports]

This is what I suggest.  Reserve the IP address your router xb7, xb8 or xb9 has assigned to the printer.  Whichever model you have.  You'll need to log into your router to do this. Look at the list of attached devices, Then reserve or assign the IP.  You only have to do this one time.

Next step.  I'd use the Dell laptop as a test device. Start by removing the printer.  The next step is important, restart your computer.  Now re-add the printer as an IP printer.  If you don't know how to do this, just let us know.  

Now perform a test print.  Now use the Moon icon to put your printer to sleep.  Now send another print job.  What are the results?

[charnlar · Accepted solution]

Since the printer does not fail to print all the time while on sleep mode, I will accept the solution of making this a static IP address and see if it goes.  If i have an issue beyond this, i will start another thread with additional details.  Thank you for your suggestions

[shadowsports]

Thanks for the reply.  You can reply back here if The issue is not resolved.  🙂