07-19-2023 07:41 PM
Hello. I have a Color imageCLASS MF743Cdw for a Canon Printer. Ordinarily, the Printer works fine; and, I can print. However, today, I attempted to print, but, there was an error; and, upon further review, I received this mesage. For the bottom one, the bottom tray, that is the one, that, I ostensibly use.
What would be suggested, in order to be able to use the Bottom Tray exclusively, step-by-step. If there is a video of a similar situation being fixed, i have no qualms viewing it. Thanks.
10-12-2023 05:50 PM
Hello,
It would be hard to determine the issue with the image that was posted. We would be happy to assist further with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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