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Color imageCLASS MF731Cdw E202-0001

stevehodges60
Apprentice

When I turn on my printer I am getting e3303-0001 error. I have tried to power off and back on. I have tried removing the power form the print and then plugging it back in. My product registered. 

 

A service call error occurred.E202-0001
Turn OFF the device. Wait a moment before turning it ON again.
If the problem persists, contact your local authorized Canon dealer or service representative.
Make sure to inform them of the product name and error code.

 

Device Information

Device Information
Last Updated:10/23/2020 07:05:56 PM
 
Device Basic Information
Manufacturer:Device Name:Location:Product Name:Serial Number:
CANON INC.
MF731C/733C
 
MF731C/733C
WTV25541
Version Information
Main Controller:Boot ROM:DCON:Language:
02.29
01.20
01.20
02.09
System Manager Information
System Manager Name:Contact Information:E-Mail Address:Support Link:System Manager Comment:
Administrator
 
 
 

 

Device Counters

Check Counter
Last Updated:10/23/2020 07:06:31 PM
 
Main CounterType Total101: Total 1108: Total (Black & White 1)230: Copy (Full Color + Single Color/Small)322: Print (Full Color + Single Color/Small)
1516
838
7
671

 

Cartidge Log

Cartridge Log*Be careful of counterfeit cartridges.
*When replacing consumables, it is recommended to use genuine Canon products.
Cyan Cartridge
 Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge  
(1) Serial Number (2) Type (3) Capacity First Used Last Used(4) Date/Time (5) Left (6) Date/Time (7) Left
0100735037C1Starter02/20/2019 04:49 AM100%03/23/2020 03:10 PM50%
C2:C3:
000000000000000
000000000000000
 
1 REPLY 1

Sonya1
Product Expert
Product Expert

Hello stevehodges60,

 

I understand you are getting and e3303-0001 error on your Color imageCLASS MF731Cdw.  If you turned the printer off and unplugged the power cord for at least 10 minutes and the error reoccurs, I recommend contacting us at 1-800-OK-CANON (1-800-652-2666) for further assistance.  I realize the forum may be your preferred method of communication; however, speaking with our telephone technical support group will be very beneficial in this case.

 

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