Just picked up the Color imageCLASS MF642Cdw and so far so good. One of the only issues I'm coming across is that its printing the mailing info on the wrong side of the envelope. I load the tray correctly (face down with the flap to the left) and every time I try it, I get prints on the wrong side. No matter what I do, I can't get it to print on the face of the envelope. Is there anything I'm doing wrong?
When loading envelopes into the MF642Cdw, you will need to load the envelope so the side that will be printed on is facing up. The side that shows up in the image you posted that has the print on it will need to be facing down.
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If the paper is jamming when you load it the other way, You can review the steps in the link found HERE to make sure all it is being loaded properly or to try loading the envelope in the multipurpose tray.
If you continue to have problems loading the envelopes, I would suggest contacting our support team at 1-800-652-2666. Our agents would be happy to assist and can provide any service options if needed.