cancel
Showing results for 
Search instead for 
Did you mean: 

Canon imageCLASS MF741Cdw Condensation error

jmaldonado
Apprentice

Hi. I have a printer Canon imageCLASS MF741Cdw. It has been little used. about 3 months

When I turn on the printer it shows a condensation error.

I use the option enable control condensation for maintenance options which to be performer for 2-3 hours but the error does not disappear after restarting the printer. I repeat this process 2 or 3 times.

How can I solve this problem?

Ty for help.

 

image2.jpegimage1.jpeg

2 REPLIES 2

Hector
Product Expert
Product Expert

Hello Jmaldonado,

If you have tried to correct the condensation error several times and it does not clear, it will usually mean there is something wrong with the hardware or the toner. In this situation, you can try reseating the toner in the printer and then trying again to control the condensation. If that does not resolve the issue, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to assist with the issue and provide any service options.

jmaldonado
Apprentice

Gracias por su respuesta. Ya intenté varias cosas. Ahora voy a probar reemplazando el sensor UN10. Espero se resuelva el problema.

Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x