01-22-2024 11:26 PM
The printer is printing light red where it should be printing yellow and orange. ink is at 40% and the color mismatch check is not completing
01-15-2025 10:32 AM
Hello Sradtke,
The images look like the hardware is working, but some settings for the color/intensity need to be adjusted. The selected paper type, print quality and color settings from the program can change how the print will look. In this situation, I would suggest contacting support over the phone at 1-800-652-2666 to see what settings need to be adjusted to improve the color accuracy between what you see on screen and what is printing out.