05-01-2021 04:00 PM
05-02-2021 11:02 AM
Thats a large printer. . I have no idea if Canon has resumed drop off's at their repair facilities. The repair alone will be costly for sure. If you cannot drop it off, the cost to ship and repair will likely exceed the cost of a new printer.
You can contact Canon, but I wouldn't be too hopeful.
06-22-2021 02:40 PM
The MF642Cdw has a 3 year warranty from the date of purchase. You can check your available service options by logging into your canon account using the link provided HERE or you can contact support at 1-800-652-2666. Our agents would be happy to assist with the issue.