05-01-2021 04:00 PM
05-02-2021 11:02 AM
Thats a large printer. . I have no idea if Canon has resumed drop off's at their repair facilities. The repair alone will be costly for sure. If you cannot drop it off, the cost to ship and repair will likely exceed the cost of a new printer.
You can contact Canon, but I wouldn't be too hopeful.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-02-2021 06:55 PM
Thank you. That is what I figured.
06-22-2021 02:40 PM
Hello Serenitymw,
The MF642Cdw has a 3 year warranty from the date of purchase. You can check your available service options by logging into your canon account using the link provided HERE or you can contact support at 1-800-652-2666. Our agents would be happy to assist with the issue.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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