Canon iR-ADV C3330i not printing random words on document

[willatpt]

We have just recently upgraded to Windows 10 and we have a Canon iR-ADV C3330i. 

Sometimes (I cannot tell any pattern) the printer will just skip words in a document (Microsoft Word and PDFs). They are not always in the same place, and they are not the last words in the document. It does not seem to be a font issue, because a copy/paste into a blank word document will print the whole document; however, simply printing again from the same document produces the same results. It will also print if the document is emailed to a different person.

Thanks in advance

[Porcha · Accepted solution]

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please visit https://Canon.us/l9jud to locate the names of dealers who are in your area!