Canon Maxify MB2720 Error Code 5207

[deseomar]

Hello,

I have a Canon Maxify MB 2720 that will not print due to error code 5207. The Printer is OUT of warranty.

I have changed all the ink cartridges. I have powered it on and off several times.

I have tried to pull the plug and press on button 10 times. The error code still comes up with no additional information. 

Also, these things are properly verified:

- I updated my drivers and software

- The printer was working fine a few weeks ago

- There is not a paper jam

- The ink trolley moves fine and all of the ink levels are above minimum

- There is correct paper in each try (letter in both)

Are there any other suggestions that I might get this thing to function properly? 

[jp07]

Same problem.

[Hector]

Hello,

The 5207 error would point to a problem with the hardware. The issue would point to a problem with the carriage that the inks load into or the nozzle that the ink sprays out of. If replacing the ink did not resolve the issue, it looks like the printer needs service or replacement parts.

Outside of the 1-year warranty, you can contact our sales team at 1-800-385-2155 and use our Upgrade program. The program would give you a discount and free shipping on a replacement printer. We do not have service centers that work on this model, but you can check for any third-party office equipment/printer repair in your area.

[deseomar]

I have since moved on to another brand of printer and will never buy a Canon printer again.