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Canon MF7460

Lumber101
Apprentice

I have a Canon MF7460 that prints from the computer and the platen glass, but doesn't recognize a document being directly placed in the feeder tray.  Our maintenance guy seemed to think that maybe it has a broken scanner eye.  Any suggestions?

1 REPLY 1

Hector
Product Expert
Product Expert

If the feed is not able to detect paper in the feeder tray anymore, it will usually point to a problem with the hardware. In the feeder, there is a tab that gets pushed back once paper is loaded into the tray. If the printer can't detect the paper, it will me there is something wrong with that tab/sensor. You can use the link HERE to log into you MyCanon account to see what service options are available.

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