Canon MF735Cdw Leaves out body of text

[ReidM]

This printer has been useable for a year and we only purchased it in 2019. The printer receives the wireless signal from the computer but it only prints select parts of a printed section, e.g. will print a header but leave out body of text. What is going on? Who can help?

[Hector]

Hello ReidM,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, you can contact support at 1-800-652-2666. Our agents would be happy to assist.

1. What version of the Mac or Windows operating system are you using on your computer?
2. What program are you printing from when you run into the issue?
3. Do you have the same issue when you make a copy from the glass?