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Canon MF628CwPrinter printing Double text

bbytoastie
Apprentice

Why is my Canon MF628Cw printing blurry? It is not clear and the characters appear double lined. 

Screenshot 2024-12-05 212541.png

2 REPLIES 2

Ron
Moderator
Moderator

Hi bbytoastie.  Thanks for letting us know what Canon product you've got. The Color imageCLASS MF628Cw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

shadowsports
Legend
Legend

Greetings,

Check the troubleshooting section of the user guide to start.

https://oip.manual.canon/USRMA-0336-zz-SS-enUS/contents/SS729_troubleshooting_295printingproblems.ht...

If you are not using Canon Brand Toners, that would be the first thing I would change back too.  

~Rick
Bay Area - CA


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