Canon MF4780w does not scan

[Credit]

Hi guys

My Canon MF4780w does not scan and it seems like the PC and the Printer are not communicating. Please help!!!

[Danny]

Hi, Credit!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Credit]

Windows 7

[John_B]

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