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Printer Canon MB2120

mindyt2001
Apprentice

The On and traingle yello lights always on. When I unplug and replug the outlet, these lights turn back on automatically. How can I get these fix, so I can get the cartridges replace and have the printer function normal again?

4 REPLIES 4

ArthurJ
Product Expert
Product Expert

Hi mindyt2001,

 

Is there an error displayed on the printer screen or is it only the on and triangle yellow lights that are on?

 

We look forward to your reply.

 

If this is a time sensitive matter, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

mindyt2001
Apprentice
The LCD screen is black out.

mindyt2001
Apprentice
Haven’t hear back since last reply. Please let me know how I can return for manufacture defect then.

Hi Mindyt2001,

 

Please contact Canon  at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

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