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New Contributor
Posts: 3
Registered: ‎03-09-2019

Printer Canon MB2120

The On and traingle yello lights always on. When I unplug and replug the outlet, these lights turn back on automatically. How can I get these fix, so I can get the cartridges replace and have the printer function normal again?

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Product Expert
Posts: 1,023
Registered: ‎11-19-2018

Re: Printer Canon MB2120

Hi mindyt2001,

 

Is there an error displayed on the printer screen or is it only the on and triangle yellow lights that are on?

 

We look forward to your reply.

 

If this is a time sensitive matter, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

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New Contributor
Posts: 3
Registered: ‎03-09-2019

Re: Printer Canon MB2120

The LCD screen is black out.
Highlighted
New Contributor
Posts: 3
Registered: ‎03-09-2019

Re: Printer Canon MB2120

Haven’t hear back since last reply. Please let me know how I can return for manufacture defect then.
Highlighted
Product Expert
Posts: 1,023
Registered: ‎11-19-2018

Re: Printer Canon MB2120

Hi Mindyt2001,

 

Please contact Canon  at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

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