09-12-2019 02:34 PM
Hello,
I am attempting to print double-sided on standard weight 8.5 x 11 paper. The paper jams after printing one side and before printing the other.
The problem started when I attempted to use 110 lb paper to print double-sided. Now I can't do any double-sided printing at all.
What should I try?
Thanks,
Daniel
09-13-2019 01:07 PM - edited 09-13-2019 01:09 PM
Hi Daniel.
The MF244dw only supports up to 60 lb paper. Using paper heavier than this can cause issues with the printer. You can view the supported paper at the link below:
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