09-07-2023 03:19 PM - last edited on 09-07-2023 03:22 PM by James_C
Hello, I have a printer that has just quit printing. I've uninstalled and reinstalled it, followed all the steps. I updated till I'm red in the face. I have deleted it from Google. I don't know if anyone can help me or do I just give up and buy another printer.
Thanks
KB
11-16-2023 02:52 PM
Hello KB0604,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, you can contact support over the phone at 1-800-652-2666.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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