Canon ImageRunner - Scanning multiple documents

[pmkohan]

Hello,

We workflow issue where people are using the LDAP lookup for email addresses and need to scan multiple documents at one visit to the MFD. Currently, they walk up to the MFD and select their email address and scan the first document. Once that is complete, they need to then again select their email address from the list and scan the next document.  As you can imagine, scanning many documents can be a workflow nightmare.  Is there a way to select your email address once and scan multiple documents in one session? 

Any help is appreciated.

Thanks.

[Danny]

Hi, pmkohan!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!