Canon ImageCLASS MF644CDW paper tray broken

[brujo]

Hi, the paper tray locked, I tried to fix it and broke the blue tabs, I asume the blue tabs were to lock it in place.

Is the tab required to place and print with letters size paper?

How do I go about ordering a new paper tray? There is a used one in eBay for $50.00.

Thank You 

Mario

[Hector]

Hello Brujo,

The blue guides in the paper tray are used to hold the paper in place as it feeds from the tray. If the guides are missing, it will cause paper jams or cause the print to come out crooked. To check what service options are available, you can use the link HERE to log into your MyCanon account. You can also check with our support team at 1-800-652-2666. Our agents would be happy to assist.