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Canon Color imageCLASS MF741Cdw not printing full duplex


Hi, I am using windows 10. I am trying to print some menu specials and I wanted it to be on both sides of the paper but instead it keeps printing on two papers. I am using 4x6 cards and using the fold out paper feeder. I am using office (word). I checked in both the printer properties and the print menu and both have 2 sided printing. I'm ready to take this thing back. lol Frustrating.. Any help would be much appreciated. Thanks


Product Expert
Product Expert

Hello Thesingr,

The MF741 is able to to perform two sided prints, but the 4X6 paper size is smaller than the supported paper sizes supported with that feature. To print on both sides of the 4X6, you would need to print on one side and then reload the paper to print on the other side. You can view the supported paper sizes and the available paper feeding options using the link HERE.

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