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Cannot scan on MF 732 CDW: Error code: 2100009

oaltun
Apprentice

OS: Mac OS X 10.14

Installed Canon MF Scan utility and added the printer from Network Scanner.

 

When I try to scan, I get the Error code: 2100009 - Cannot Scan (see below).

 

I also tried from scanning from printers/scan, that works, but I cannot scan double sided there. 

 

Need help urgently pls. 

 

Screenshot 2018-10-12 at 14.09.57.jpg

10 REPLIES 10

I'm running Ventura 13.1 and started getting the "2100009" today. non_dirty, your fix worked!

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