02-10-2022 02:21 PM
On my Canon MF217w, which has worked well since purchase. Now, when I try to print, I get a printer error and in print que, the unprinted docs are shown. I thought the problem might be Windows 11 since I have upgraded my OS. However, I tried to print from my laptop which is Windows 11 and get same Printer is in error state. Any way to reset the printer or troubleshoot. When I troubleshoot, nothing is found with the software.
02-15-2022 03:59 PM
Hello Mkolar007,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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