cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot print to Canon MF217w

mkolar007
Apprentice

On my Canon MF217w, which has worked well since purchase. Now, when I try to print, I get a printer error and in print que, the unprinted docs are shown. I thought the problem might be Windows 11 since I have upgraded my OS. However, I tried to print from my laptop which is Windows 11 and get same Printer is in error state. Any way to reset the printer or troubleshoot. When I troubleshoot, nothing is found with the software. 

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Mkolar007,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. Do you have any error messages/notifications on the printer display when the printer does not print?
  2. Are you connecting via USB or is it over a network?
National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements