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Cannot Unistall MF632C from Windows 10

PMJamaica
Apprentice

We used to have a Canon MF6532C. I have been trying to uninstall the Canon software.  The uinstall bombs out everytime with the message that the Print Drivers are currently in use. The printer has been delete from every user on this computer.

Help!!!

1 REPLY 1

Hector
Product Expert
Product Expert

Hello, PMJamaica,

 

If you are getting that error when trying to uninstall the printer, you can try the steps in the link below to check if there are any drivers still active in the print server properties on the computer. You can use the steps in the link provided HERE to check your computer's print server properties. The link will refer to Pixma printers but, the steps would be the same for your situation.

 

If you continue to have the issue, I would suggest contacting our support team at 1-800-652-2666. Our agents would be happy to assist.

 

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