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Cannot Connect to MF733CDW with my MacBook Pro with OS 13.0.1, cannot find drivers

ronsobchik
Apprentice

I recently updated the operating system on my Mac Book Pro to Ventura 13.0.1. I then went to the canon website and download the printer drivers for this Mac OS and installed them. Now I'm look for the drivers to update the printer connection and they do not appear.

2 REPLIES 2

Greetings,

The printer and scanner drivers are available in the downloads section on the product support portal:

shadowsports_1-1670183054476.png

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

ronsobchik
Apprentice

I did go to the Canon website and download the appropriate drivers for my Mac with the latest Mac operating system, Ventura, 13.0.1 and installed them on my computer. The installation routine said that it was completed. The last step is to go to System Preferences , printers and scanners, open up the add new printers page, and the downloaded drivers should appear. They do not, hence I can not add them to my system and access the printer. I need to contact some person at Canon, but when I call the Canon Support Number that I have, ‭(800) 828-4040‬, I get an computer that tries to solve the problem, which doesn't work, and tells me the support area is closed. Does Canon have a live suport team, and if so, how do I get to them?

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