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EAGUIL0994 · ‎05-07-2020

The printer is smudging. I have an issue with the prints coming out with what looks like of previous parts of the print to on the printout. I've done some research and noticed a similar post on this board about it printing black dots. This isn't the case for me its more like rolling sections of part of the page I've gone through cleaning cycles and looked at toner videos, as well as make sure it was a printer issue and not the toner. Please advise how I can get this printer to have clean pages again.

shadowsports · ‎05-08-2020

Greetings,

Have you spilled toner inside the printer?

Do you have an image you can show us?

Do the "marks" appear in the same spots every print?

~Rick
Bay Area - CA

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