I have the Cannon D570 printer. It's been great so far, but out of nowhere, it stopped printing letters or numbers. It will print shapes and barcodes, but that's it. I tried printing out an excel spreadsheet and USPS postage, but all I got were boxes and barcodes. Anybody else see this?
For us to try and help, we will need to know:
What OS and build you are using the printer with?
What application(s) your are printing from?
Does this happen with every file or just one?
Any additional troubleshooting steps or observations you can provide.
Bay Area - CA
~R5 C (184.108.40.206) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel 8 ~CarePaks Are Worth It
If you are using Big Sur and the text and numbers are not printing, You can try deleting the D570 from printers and scanners and then downloading the newest version of the printer driver using the link provded HERE.
Once you have downloaded and installed the MFprinter driver, you can go back into printers and scanners and you can click the + at the bottom of the printer list. In the add printer window, you can select the D570 and then you can add it back to the list. Once the printer has been added, you can try printing again to see if the issue has been resolved.
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09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
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05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.