I have a MX870 All in One. I recently changed computers. I can print from computer but can not scan from computer or use scanner to save to computer. It keeps saying "A problem prevented the document from being scanned. Please try again or for Troubleshooting information see Help and Support or the info tht came with the scanner." When i click on the Help at the top of the screen on Windows Fax and Scan all it give me is a picture. No info. I scanned using my old computer. I am not very computer literate. Can someone Help?
