09-17-2015 08:12 PM
Anyone having issues with scanning with their MF4890dw printer with Windows 10?
09-18-2015 11:56 AM
Did you install the full feature software/driver for your region? Here's a direct link to the download page for your printer. If you get any error code let us know. Hope that helps.
01-24-2017 10:18 AM
I have a MX870 All in One. I recently changed computers. I can print from computer but can not scan from computer or use scanner to save to computer. It keeps saying "A problem prevented the document from being scanned. Please try again or for Troubleshooting information see Help and Support or the info tht came with the scanner." When i click on the Help at the top of the screen on Windows Fax and Scan all it give me is a picture. No info. I scanned using my old computer. I am not very computer literate. Can someone Help?
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