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Can't change ink cartridges on maxify mb2320.

glennscalise
Apprentice

I open the front door and cartridge holder will not move to the center.  It will not move at all.  I just get a message that the front door is open

1 ACCEPTED SOLUTION

Michael
Product Expert
Product Expert

Hello.

 

You will not be able to replace an ink tank until it is completely empty.  Please continue printing until the empty warning appears.  You should be able to replace the tank at that point.

 

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30 REPLIES 30

Alicia1
Apprentice
Why is my maxify mb2320 is printing out green
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