03-22-2021 07:30 AM
My MF620C Series keep asking to place paper in the upper feeder but does not sense it. How can I solve it? It is basically unresponsive. Already tried siwtching off and on, cleaning the feeder but nothing. When I putpaper in the feeder there is a click but the menu does not change.
05-12-2021 03:33 PM
If you are having problems with the document feeder, we would need some additional information to assist further. If you can reply to the information below we can continue to assist. For a more immediate response, feel free to contact support at 1-800-652-2666.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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