08-27-2020 02:54 PM
I have an MF217W printer. All works good EXCEPT that the Automatic Document Feeder takes 1 page and scans it (or copies it) into several pages, usually 3 or 4 pages. The result is that I get 1/4 page scan/copy on each page.
I tried cleaning ADF with compressed air, and checked for any paper jams, nothing.
Has anyone came accross this issues? any fix for it?
09-03-2020 04:02 PM
Hi steel77.
The results you're describing are indicative of the N on 1 or Paper Saver settings. Scan using the normal Copy mode, and make sure [N on 1] is set to OFF.
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09-03-2020 04:37 PM
Thanks for the reply.
I checked the Copy settings, and the [N on 1] function is OFF. I turned it ON, then OFF again to see if it resets, but still getting the same issue.
I also noticed that the last bit of page is always stuck in the feeder at the end, and it is not released. I have to pull it out manually. It is doing that on every scan/copy from the ADF !
09-24-2020 01:47 PM
Hi,
Please look into these areas to try to resolve the issue since you state no paper jam is in the printer:
Placing Document
https://oip.manual.canon/USRMA-0023-zz-SS-enUS/contents/02030000.html
Document Type
https://oip.manual.canon/USRMA-0023-zz-SS-enUS/contents/14020040.html#03050000
Clean Feeder
https://oip.manual.canon/USRMA-0023-zz-SS-enUS/contents/13010030.html
Collate features shoud be off. <Copy> <Collate> <OFF>
Copy Ratio should be %100.
Enlarging or Reducing
https://oip.manual.canon/USRMA-0023-zz-SS-enUS/contents/04030010.html
Power off printer. Disconnect power cord for 30 seconds. Reconnect and power back on the printer.
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09-28-2020 03:02 PM
I tried all the above and checked the guides, nothing seem to make a difference so far !
02-12-2021 01:46 AM
were you able to resolve this issue? looks like my printer is having the same problem. 😞
12-22-2023 04:14 PM
Hi, I have same issue when scanning and tried all option. Please let me know any other option to fix?
I has paper jam before and no more paper inside.
thanks
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