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After update to OS X Catalina, MF229dw prints two-sided ONLY

creekriot
Apprentice

After update to OS X Catalina, MF229dw prints two-sided ONLY even when Two-Sided option is not checked.

1 ACCEPTED SOLUTION

Patrice
Whiz

Hi creekriot.

 

Were you able to install the updated drivers at this link: 

 

mac-mf-v10113-00.dmg

 

If so, have you tried completely uninstalling the drivers from Mac HD> Library > Printers >  Canon, and then reinstalling the drivers?

 

NOTE: Please restart the computer after deleting the files. When the computer is back on, empty the Trash before reinstalling the drivers.

 

If the issue persists, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

2 REPLIES 2

Patrice
Whiz

Hi creekriot.

 

Were you able to install the updated drivers at this link: 

 

mac-mf-v10113-00.dmg

 

If so, have you tried completely uninstalling the drivers from Mac HD> Library > Printers >  Canon, and then reinstalling the drivers?

 

NOTE: Please restart the computer after deleting the files. When the computer is back on, empty the Trash before reinstalling the drivers.

 

If the issue persists, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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