11-03-2019 04:15 PM
After update to OS X Catalina, MF229dw scanner does not work.,,
Canon MF Scan Utility.app says, "No scanner found"
Scanner access from System Preferences > Printers & Scanners says,
"The operation couldn't be completed. (com.apple.imagecapture error 4294957375.) (-9921)"
11-04-2019 09:46 AM - edited 11-04-2019 09:48 AM
Greetings,
What might help. Remove the printer and uninstall all Canon related software and drivers.
Now install Catalina Specific Drivers for your device.
Apple's decision to stop supporting 32bit Applications is the cause for this.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
06-25-2020 03:54 AM - edited 06-25-2020 04:09 AM
Greets!
uninstall instructions...
https://hk.canon/en/support/8203398600#11
After installing the new drivers, a connection error appears when trying to open the scanner:
Failed to open a connection to the device (-21345)
Cheers
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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