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4800 Series Priinter - Wakes up every Hour

DLCPhoto
Contributor

I have had a 4800 series Canon printer for a number of years. It ordinarily 'sleeps' after 5 minutes, wakes for jobs when needed, no problems.

 

I recently replaced my Asus Router with a more robust Araknis Network and Switch.  The problem is that the printer now wakes from sleep every hour, around the clock, for no apparent reason.  Initially it was 1 minute after the hour, but now 2 minutes after the hour.  Like clock-work.

 

I have rechecked all relevant settings on the printer, and nothing seems wrong.

 

I have involved SnapAV, who make the Araknis gear, they have logged into my system, and can't see a reason for this either.

 

This is a well-maintained Windows 10 Pro Dell 630i Desktop computer.

 

Also, this occurred with regular DHCP.  I also configured both Router and Printer for a Static IP, but the hourly wake-up continues.

 

 

I'm hoping somebody can offer some insight, suggestions, or a way to fix this.  Can provide other info if needed.

 

 

Thanks.

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi DLCPhoto,

 

4800 is the series of the printer. Just to confirm do you have the IP4820 printer?

 

We look forward to your reply.

Yes, my initial post wasn't specific - sorry about that!

 

It's actually the imageCLASS 4890dw Laser printer.

 

Any ideas or suggestions welcome!

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