06-25-2019 12:01 PM
I have had a 4800 series Canon printer for a number of years. It ordinarily 'sleeps' after 5 minutes, wakes for jobs when needed, no problems.
I recently replaced my Asus Router with a more robust Araknis Network and Switch. The problem is that the printer now wakes from sleep every hour, around the clock, for no apparent reason. Initially it was 1 minute after the hour, but now 2 minutes after the hour. Like clock-work.
I have rechecked all relevant settings on the printer, and nothing seems wrong.
I have involved SnapAV, who make the Araknis gear, they have logged into my system, and can't see a reason for this either.
This is a well-maintained Windows 10 Pro Dell 630i Desktop computer.
Also, this occurred with regular DHCP. I also configured both Router and Printer for a Static IP, but the hourly wake-up continues.
I'm hoping somebody can offer some insight, suggestions, or a way to fix this. Can provide other info if needed.
Thanks.
06-27-2019 03:08 PM
Hi DLCPhoto,
4800 is the series of the printer. Just to confirm do you have the IP4820 printer?
We look forward to your reply.
06-27-2019 03:12 PM
Yes, my initial post wasn't specific - sorry about that!
It's actually the imageCLASS 4890dw Laser printer.
Any ideas or suggestions welcome!
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