09-29-2021 03:31 PM
I replaced the ink cartridge in my Selphy Square QX10 and, following that, every time the device prints, it only feeds about 1", then errors out with a paper jam. When I look inside the device, I don't see anything obvious issues or culprits. I've tried various combinations of new photo paper and new photo ink cartridges, but always get the same message.
11-02-2021 03:45 PM
Hi nickib19,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
05-24-2022 10:19 AM
Did you ever get a response from Canon?I’m having the exact same issue. I was basically told to throw it away and buy another one. No thanks!!! This printer is junk.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
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