Pixma iP110 will not turn on

[kimrru]

Hello all,

I have a Pixma iP110 printer that will not turn on. The printer is only pulled out of a drawer for printing on occasion, so it's not plugged in all the time. We've printed 2 times since mid-April to provide an idea of the frequency the printer is used. New toner was installed mid-April.

• When pressing the power button, the toner moves (sometimes), the light flashes for 15 seconds (timed) and then the light goes out.
• The printer is using WiFi, so it's not plugged into any computer.
• Out of the 3 buttons, the light on the power button is the only one that flashes.

Any feedback is appreciated. Thank you!

[Jay7119]

Turn off the wifi router, keep it off and turn the printer on..see the magic happen

[Jay7119]

Had same issue. Turn off wifi router if you can (like you are not in a corporate environment), and while it's off turn the printer on. 

[Jay7119]

Update: I managed to get it to work. See my other posts.

[Jay7119]

Your theory on the software update with auto safe in 15secs doesn't compute for me. After getting my printer to work again (see other my posts), I re looked at the auto switch off settings, they are still set up as 15min on battery power and 240min in AC cable.

I think, the issue is somehow with the printer trying to access the wifi network. If there's no network at all to access, the printer goes back to normal again. So true switching off your home network completely then turn printer on, hope that helps the issue for you (at least temporarily till canon figures out what they did).

[Jay7119]

*try (typed true)

[Jay7119]

Switch off your wifi router completely, then turn the printer on, then either use a USB cable to print (what I am doing) or turn router back on and print wifi.

The wifi printing works for me again, though I wonder once I switch off the printer will I need to repeat same actions...gotta run now.

Hope that helps

Oh and to the Canon haters, thank you Canon for setting up forums like this, where users can exchange their issues.

I trust your engineers are looking at this too and it helps them pinpoint the issue and fix it soon... I love my canon IP110 !

[BBJ]

Yes, I shut router and it powered up. But when I turn router back on, printer shuts off and just repeats problems. Any suggestions?

[andyioannou]

I have 3 ip110 in three different locations. 2 in the USA one in the UK. They ALL have the same problem and this problem started in the last few days.

This is not a hardware issue. Please advise

Thanks

Andy

[andyioannou]

There are multiple threads on this forum all describing the *same* issue.

Can someone from Canon pull them all together into one thread or direct people to reply to a master ticket and provide some updates please. I can see 10s of people reporting this issue which means that there are (at least) hundreds of people out there with the same problem (not everyone will log tickets)

Thanks

Andy

[ediaz]

Ok the issue to solve is, power off you wifi or your router, start the printer, reset the printer https://ij.manual.canon/ij/webmanual/Manual/M/iP110%20series/EN/UG/ug_changing_settings0980.html

After of that the printer will start normally and you can print using USB..

If you want use the wifi you need to reconfigure the printer using you canon software put a fixed IP and the gateway must be a incorrect one to avoid to the printer connect to internet.