04-13-2023
10:17 PM
- last edited on
04-13-2023
10:30 PM
by
Tiffany
This is my second TR150. The ink is not drying on glossy photo paper. Technical support sent us a new printer because the last one wasn’t drying the ink either. Does anyone else have this issue and if so did you find a workaround?
04-13-2023 10:50 PM
Greetings,
What brand / type of paper is it?
Is it a supported paper type?
What settings are you choosing in the printer driver?
Please confirm you are using Canon brand inks?
Are you certain you are printing on the correct side of the paper? (you'd be surprised)
~Rick
Bay Area - CA
~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It04-15-2023 01:27 AM
I am positive that I am printing on the correct side. Maybe the “Canon photo paper” isn’t the right paper to use in a canon printer. I went into settings and changed the length of dry time to the max. It worked one minute (with the same paper and same settings) and then not the next. Sorry gents. This is not my area of strength, but good lord these are basic points.
04-15-2023 07:14 AM
Wet a fingertip and touch the corner surface of the paper. The print side will be tacky.
04-15-2023 11:54 AM
Really strange. I use Canon's ink in my two Pixma printers on Canon Photo Glossy papers and drying is instant.
Do you know someone with a different paper you can try?
04-14-2023 06:46 AM
I am willing to bet that Rick's last sentence is the answer.
04-14-2023 03:16 PM
The printer does not do anything to dry the ink. Don't know why Canon would have sent a new printer.
More likely it's the paper you're using, or placement in the printer. What's the paper? Glossy inkjet paper is glossy only on one side.
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