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PIXMA iP110 Paper jam error code but there's not paper jam

PRNT
Apprentice

I was getting the 3 flashing orange light error code: paper jam. There is not a paper jam so I could not correct this. I followed instructions in manual to clean the paper feed rollers. Now I am getting the 10 alternating flashes which says to contact support. 

Please help. The print has been working fine until this occurred. Is there anything I can do to get it working again?

Thanks

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi, 

It sounds like an internal hardware issue with your iP110. Ithe printer is in its 1-year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

You can take advantage of this offer by calling the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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