My daughter got it for her birthday, and other than it working autonomously well - printing, saving photos to sd card are fine, it will simply not connect to any mini print app or be visible for any bluetooth device. I've tried with 4 devices and it doesn't see the camera no matter what I've tried
What I've tried:
White led light is on, boots properly, nothing.
Overall out of any device I've ever owned, I have never had a device so unhelpful or lacking so much troubleshooting detail. It's over simplified to the point that if it doesn't work, you're out of luck. I've spent 2 hours of my weekend working on this thing, and everything revolves around the app (updating firmware, troubleshooting the camera) which it cannot connect to in the first place.
If there is something I'm missing, would appreciate any insight.
I recommend reaching out to Canon support for real time support with this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
09/26/2023: New firmware updates are available.
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03/30/2023: New firmware updates are available.