PIXMA G3270 connected to wifi but scanner doesn't work - Mac

[BE1966]

I've had my PIXMA G3270 for about a year with no issues. Out of the blue it stopped connecting to the wifi, and after uninstalling and reinstalling the printer it's now connected and prints fine. The scanner however is still undetected. Can someone please help?

thanks!

[Patrick]

Hi BE1966,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G3270 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative will assist you with getting the wireless issue resolved.

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