SELPHY CP1500 Windows driver availability

[HamEnt]

Canon Selphy CP 1500 does not have a Windows 10 driver for USB connection with computer but the CP 1300 driver works ! 

[iulianbogdan]

Hello! I have a CP1500 and didn't found any driver. Just found your post and I'm curious if you are saying that driver for CP1300 is working with CP1500 too, or you say that for CP1300 there is a driver and it works? Thanks!

[MattRo]

Has there been any update for Windows 11 drivers. The Microsoft IPP Drivers automatically updated and now the 1500 Selphy printer options are only A4 or Letter paper size (no Japanese Postcard) and only grayscale (no color).

When comparing to a Windows 10 PC I can see the correct settings in the printer properties but I cannot see them in the Windows 11 PC.

When will Windows 11 Drivers be made available for the 1500 Selphy Printer?

[MattRo]

Windows 11 Driver - The most recent updates to Windows 11 have made the 1500 Selphy useless. The previous Windows 10 IPP driver (version 19041.1) worked correctly ... the most recent IPP driver (26100.1) does not work as it does not provide Japanese Postcard paper size options or color printing. 

This renders the 1500 useless with a Windows 11 PC and using an app on a phone is not an option in our business and store application.

What are Canons plans to remedy this situation?

[konio124]

I'd like my money back! The printer is currently unusable with Windows 11 H25H2. Is Canon going to fix this? 

[emcee]

It seems to work wirelessly, but error on USB connection.

[MattRo]

It does not work wirelessly or with USB with the latest updates to Window 11.

Windows 11 have removed support for Japanese Postcard and Color printing for this generic printer driver and unless Canaon are willing to create a dedicated Canon Driver (as they should do) then this printer is useless with Windows 11. 

I am now in the process of rebuilding a PC with Windows 10 just to enable me to continue to use this printer for our business application. If this is not the definition of the cart leading the horse then I am not sure what is.

Canon need to step up here and provide a dedicated driver for this printer to maintain compability with Window 11. This should not be difficult or challening for a company the size of Canon.

Anything less than this will speak volumes to the Canon lack of customer focus or support.

I agree with Konio124 in terms of money back or a working driver. They are they only two acceptable paths forward.

Over to you Canon ... 

[emcee]

Interesting; I got it working via USB now but won’t work via WiFi now - just gives the option for letter or A4 paper. I can’t even explain how the usb started working - it just did this morning. I’m on day 2 of printer ownership and don’t want to have to return it over something so simple - they say it works with PC, so it should. I spoke to Canon support today about it not working via WiFi and they had no solution beyond updating firmware (?) but blamed Windows updates. Insisted drivers are not necessary. I tried CP1300 drivers per another post, but no luck.