Ivy 2 mini printer not working

[cherubvice]

I don't know if this is the right category but I'm very frustrated. My Canon Ivy 2 mini printer is not printing. Doesn't matter if I reset. I put a new packet in and the blue paper printed out, it says it's connected to my phone but when I try to print anything nothing at all happens.

What can I do?

[ArthurJ]

Hi,

Since the normal maintenance did not resolve the issue, I recommended reaching out to our support team so we can troubleshoot this issue in real time. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.