Ivy 2 mini printer not working

[cherubvice]

I don't know if this is the right category but I'm very frustrated. My Canon Ivy 2 mini printer is not printing. Doesn't matter if I reset. I put a new packet in and the blue paper printed out, it says it's connected to my phone but when I try to print anything nothing at all happens.

What can I do?

[ArthurJ]

Hi,

Since the normal maintenance did not resolve the issue, I recommended reaching out to our support team so we can troubleshoot this issue in real time. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

[DulceCarreno]

Hi, I am having the same issue. Van tou please help me

[Patrick]

Hi DulceCarreno,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your IVY printer and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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