11-06-2023 01:21 PM
I cannot print from the selphy app to the Selphy CP1300. Whenever I try I get the “Failed to communicate with the printer. Check printer connection.” Message. I’ve uninstalled re installed Wi-Fi to printer and app. Uninstalled reinstalled Selphy app. I can print to cp1300 directly from photos on my IPhone just not through the Selphy app. I’ve rebooted router/modem and nothing is working. I have a an iPhone 14 with iOS version 16.6.1. Amy ideas?
12-12-2023 12:47 PM
Hi,
At this time, I recommend you reach out to Canon support for possible service/warranty options. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
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