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scanning question with the Canon LiDE 110


Hello, I am trying to scan pictures with the Canon LIDE 110 using Photoshop Elements on a PC. The Get Photos/  from Scanner in Photoshop works great when i have the image set to save as a jpg' but when i set preferences to scan in and save the image as a TIFF, I get a message that says "Software for this Device could not be launched. The device is not connected or busy" What can I do to be able to scan in and save a TIFF?

Thanks, Walter


Product Expert
Product Expert

Hello wtneary.


Unfortunately, we are not familiar with some of the message you described.


However, our MP Navigator program has the ability to save images in TIFF format.  Please visit the following link to download the program:

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