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Registration emails keep coming

stromy93
Contributor

I keep getting emails from Canon concerning registrations of my equipment.  I've already registered all the equipment via the online registration.  Also the items appear under my account.  So why am I continuing to receive the emails.  Today was the second day in a row of receiving the emails.

1 REPLY 1

Stephen
Moderator
Moderator

Hi there!

That's strange, indeed. I recommend reaching out to support so they can go over the details of your My Canon Account, just to make sure there's not something weird on the back-end happening and to verify your communications preferences are how you want them. Support is at 800-OK-CANON (800-652-2666), Monday through Saturday for camera products and weekdays for printers. 

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