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Print Studio Pro mac osx 10.15 Catalina error

mzamaites
Apprentice

macosx 10.15

Canon Pro-1000 printer

Photoshop 2019 CC

 

I upgraded to mac osx 10.15 catalina, and now whenever I open the Print Studio Pro plugin in Photoshop CC 2019 it crashes instantly and says "And error has occured... Print Studio Pro will now close" and my only options is "ok".

 

I tried reinstalling with a fresh copy of the plugin off the canon website and it still won't load. 

 

I wish I could use the standard photoshop print dialog but even selecting my MOAB paper profile the print still turns washed out and ugly.

 

Has anyone solved this?

36 REPLIES 36

Hi there SLothlovechunk1. I'm as disappointed as you are. I've highlighed a workaround in a thread earlier in his forum. Bssically, if you have Lightroom then a workaround is to save the Photoshop as a TIF or JPG and open it in LR. Then you can use PSP from LR. 

Regards

Steve.

Hi there van-attend. I'm as disappointed as you are. I've highlighted a workaround in a thread earlier in his forum. Basically, if you have Lightroom then a workaround is to save the Photoshop file you're working on as a TIF or JPG and open it in LR. Then you can use PSP from LR. 
Regards
Steve.

mzamaites
Apprentice
Hey I got PSP to open and print from it, but the colors are not correct, I can confirm by printing same JPG or tiff on an older version of mac from a friends laptop. Currently my only option is printing from a competitor’s branded printer which has saved me, unfortunately will most likely sell my canon pro 1000 from this event

I don't have Lightroom and I have presets built into the color management settings in PSP. I created an install volume on an SD card from an old OS X Mojave combo file, booted from that and installed the OS onto a fresh external hard drive. From there, I installed Photoshop and PSP. I'm out some cash, time, and I've got to restart and boot from a whole separate drive when I want to print, but now I'm not going to be waiting on this update. Cheers.

Hi I too am having this issue. I just purchased a new IMAC with 10.15.1 and cannot print to my Pixma Pro 100 due to error i get with launching PSP from Photoshop 2020.  If i use the print dialogue box in photoshop the prints turn out terrible and cannot proceed. Really needing an updaed driver!! 

Hello.

 

Print Studio Pro has not yet been updated for the Catalina operating system.  Please continue to check the download section of your product on our website in the future for a new release.  If you need to use the plugin for now, we would have to advise that you use a computer that is running Mac OS 10.14 and earlier, or Windows 10 and earlier.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I honestly just dont get the hold up.  All developers were notified that 32bit programs were going away a full 20 months ago and as I stated Beta was seeded to developers in the early Summer.  Telling us to check the download page daily isn't satisfactory after the OS has been out going on 2 months now.  There are so many printing preferences that are tied into PSP that can't be abandoned by those of us that print as part of our jobs/ student life.  Canon, you know this. Please provide a real solution.  In response to the forum members that tried to actually help, I have access to Lightroom as its part of my package but I primarily illustrate so I'm not sure if that will work for my needs.  I'll try this afternoon.

PixelSurgery
Apprentice

Just adding to this, same problem with my Pro 100, I have prints I need to print for my clients and now I can't so I'm super furstrated! Seriously considering going with Epson next, have illustrator friends who don't have this issue. Very dissapointed. 

mzamaites
Apprentice
I decided to go Epson, glad I didn’t wait any longer, absurd there is still no update. Epson can have my ink money! Sorry, Canon!

Any update on the release?

It looks unbelievable that on mid November you don't have yet an update for you pro users.. 


@Michael wrote:

Hello.

 

Print Studio Pro has not yet been updated for the Catalina operating system.  Please continue to check the download section of your product on our website in the future for a new release.  If you need to use the plugin for now, we would have to advise that you use a computer that is running Mac OS 10.14 and earlier, or Windows 10 and earlier.


 

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