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Order status pending for a while

PhillipGarcia12
Apprentice

I ordered a R5 but it's been on pending for quite a bit.is this normal? Or is something wrong

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

Pre pandemic, order processing and shipping was pretty fast 4-5 days.

Post pandemic a bit slower.  I'm not sure how long "pending quite a bit" is?  Canon is closed on the weekends, so you may need to account for that.  

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Danny
Moderator
Moderator

Hi, PhillipGarcia12!  Our sales team will be glad to answer your question concerning your pending order.  You can reach them weekdays and Saturdays at 1-800-385-2155, and be sure to have your order number handy when you call.  Hope to talk to you soon!

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