Order cancelled and refund turnaround time

[Kerllyfreire00]

Hello, i ordered a product that was in stock but my order had be cancelled by canon. 
I'm in Italy so I cannot call the customer service in USA 

there is a contact mail? I only want to have my money back 

[Email address removed to protect privacy.]

[Danny]

Thanks for joining the conversation!  A refund from a cancelled order usually appears on your credit or debit card within one or two billing cycles. If you need additional help and you're unable to call, you can chat with our sales team weekdays and Saturdays.  Just click here and then hit the red button at the lower right that says "Chat with an Expert."

Hope this helps!