11-20-2014
07:38 AM
- last edited on
06-09-2023
08:24 AM
by
Danny
I tried reseting it , they gave me a temporary one can't make that one work either , i got a messasge that i may have to contact tech support by phone and have them clear all passwords , should that be my next move ?
11-20-2014 10:05 AM
@edsr1940 wrote:I tried reseting it , they gave me a temporary one can't make that one work either , i got a messasge that i may have to contact tech support by phone and have them clear all passwords , should that be my next move ?
Only after you've checked to make sure you don't have "Caps Lock" turned on.
06-09-2023 07:52 AM
I tried resetting twice and can’t find the customer service number!
06-09-2023 08:34 AM
Hi, TKay! We checked the email address you used for your Canon Community Forum account and we see that your account is in good standing. You're welcome to call our support line at 1-800-OK-CANON (1-800-652-2666) and they'll be glad to help you.
Hope to talk to you soon!
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.