12-23-2013 11:44 AM
12-23-2013 12:34 PM
Hi Anncolomy!
So that the Community can help you better, we will need to know what model printer and the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any error messages or other details you'd like to give will also help the Community better understand your issue.
Thanks and have a great day!
12-23-2013 12:52 PM
thank you so much ! I figured it out... I had to change my paper size on settings:)
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