Hi ej!
Welcome to the Canon Community Forums and thank you for your post!
So that the Community can help you better, we will need to know exactly which Canon printer you're using, any error messages you might be seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8/10 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet). It's also helpful to know what software your using to print your photos.
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks and have a great day!
